Monday, September 10, 2012

Noose of suspicion

“I prefer credulity to skepticism and cynicism for there is more promise in almost anything than in nothing at all." - Ralph Perry
Friday afternoon of Grand Prix weekend. The city mayor has issued a decree - all persons found prone on the streets of the city are to be transported by ambo to the nearest hospital within two miles headed away from the racing streets. The rule seemed laughable at the time. Prone persons in the city streets? The ERs would be flooded.

Our patient lucked out, thanks to the decree. The circumstances of her pick-up and arrival were unclear, but since she was nearly full-term in pregnancy, she wound up in L&D's triage, completely unconscious and unarousable. Paramedics must have found an ID, because we had a name, leading to scant records in the system from a past ER visit or two, but little else. No prenatal records, because she didn't see any of our hospital-affiliated OB's for care. No significant demographic or psychosocial information. A mystery heightened by her incapacitated state.

Concern was mounting, however, because her baby was as unresponsive on its heart monitor as she was, and so the debates began. How long did we wait for the baby to wake up before we took her for an emergency c-section? How long did we wait for the mother to wake up and face our inquisition? Should we attempt an overdose-reversing therapy in the interim?

She had no autonomy of decision, because she was asleep and had no advocates, no one we could track down. She had a nurse who was increasingly concerned for the baby. She had a resident who was convinced she was a druggie, intent on getting a high even if it meant screwing her baby over along the way. She had another resident with a cool head, patience and an iota of faith. And all this before she awoke and had a chance to speak even a word in her own defense - not that it made a difference even when she did.

Resident #1 kept evolving her own opinions without ever meeting the patient. Meanwhile, the nurse, resident #2 and I spent 45 minutes trying to stimulate the infant on the monitor and on ultrasound. We managed to engage the patient in spurts of awareness, and piece together haphazard segments of her last 12 hours. Her urine toxicology came back positive for a handful of things, some of which she fessed up to and others that elicited a palpable, visceral shock.

Her grip came to bear on my wrist as tightly as the fetal heart monitor snapped around her abdomen, almost cutting off circulation. What was wrong with her baby? What had she done? In the months of her struggle with psychiatric issues, staying off medication to avoid harm to her baby; in the months of abandonment by her family; in the months of terror, tears and confusion; she had lost her way, more helpless than willfully destructive. And here in the hospital, where she should have been able to expect support and unbiased care, she had to fight not only against her psyche, but also against the ill-informed preconceptions of her own caretakers.

Even as mom woke up and became increasingly aware of her situation, the baby insisted on sleeping in, and eventually dragged its mom into the OR for an emergency c-section. Medically speaking, the situation ended as positively as one could hope - the c-section proceeded without any complications, and the baby came out looking fantastically healthy and alert. Now mom was left to deal with the fall-out, with the questions from social work and CPS.

Everyone was predisposed to believe the worst. Clearly she was a drug-addled woman, unfit to be a mother, callous to her baby's needs, constantly on the prowl for the next high. Never mind that she was scared to death of the possible harm she had caused her kid. Never mind that she was terrified of losing her baby to the system. Never mind that she felt demeaned because no one had the courtesy to treat her like a person and keep her informed - the most basic of courtesies, one could argue, when we hold all the cards and she holds none.

Who will advocate for her? The nurse who is annoyed by the barrage of questions from a perceived irresponsible mother? The staff who discount her incisional pain as the lure of a drug seeker?

I only have unfounded theories about what fosters this unshakable suspicion. Some have probably been burned countless times in the past for giving the benefit of the doubt, and having patients take advantage of their empathy. Some have lost their integrity of faith, maybe had it beaten out of them by the job or job culture. Some are just predisposed to cynicism from the beginning, and they are perhaps the ones we can never sway. I keep hoping I can find the necrosed root and chop it off, even while recognizing it's an impossible feat. At the least, I hope nothing can quash my idealism, however naïve it may prove to be.

Never have I felt this frustration more keenly. We have all, since starting med school, dreamed of the day when we are capable of assisting the nurses, putting in orders, answering patients' queries, and have constantly felt the pang of disappointment when we cannot fulfill any of those. But for the first time this weekend, I felt the hollow sink of failure, confusion from standing alone in my opinion of my patient's needs.

Was I a sucker for empathizing with her helplessness, for believing in her commitment to love and nurture her child? Honestly, the answer to that question is irrelevant.

This job is not easy. Of all the patients we will meet who struggle with addiction, probably 80 percent of them will attempt to exploit us for pain killers. To some degree, they cannot help it, nor can they recognize their helplessness; that task falls to us. Of that 80 percent, maybe 60 percent will claim they want to quit, they need help. And of that 60 percent, maybe 10 percent will mean it. It might start with 2 days clean, then 2 weeks, and for a handful of them, maybe it will graduate to 2 years, or even 20.

But we have no way of knowing who that handful will be, and who are we to project a perceived fate onto anyone? That falls outside of our purview.

We should be the torchbearers of faith, believing that any person walking through our doors could be among the handful. And if we nurture them as such, maybe that handful will grow. If we lose faith in them, who will they hang their dreams on? 

5 comments:

  1. "Inside every cynical person, there is a disappointed idealist."
    -George Carlin

    While I do not think that this is true in "every" case, I can't help but hope it is true in most.

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  2. thought provoking post. reminds me of a quote from anton chekhov's "ward 6", which i read last night instead of studying: "People who have an official, professional relation to other men's sufferings -- for instance, judges, police officers, doctors -- in course of time, through habit, grow so callous that they cannot, even if they wish it, take any but a formal attitude to their clients; in this respect they are not different from the peasant who slaughters sheep and calves in the back-yard, and does not notice the blood." -Rachel

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    1. Uh, this is going to be harsh, and it's not aimed at you Rachel-who-I-don't-know (rather at Chekhov) but from only this context, this quote sounds like uninterrogated self-indulgent cynicism. There are so many things wrong with this! Firstly, I don't think that anyone is at the mercy of habit - saying people can't change is just an excuse for them not to try.

      Also, he seems only to be referring to a particular type of person - someone who deals with sufferers in a thin slice of (very bad) time, not someone who engages with people over an extended period of time. If he's going to make broad generalizations about the inevitability of human pettiness, at least the correctly identify the victims of assault.

      Social workers, pediatricians, psychiatrists, GP's, I wouldn't say this about any of them. These people see fewer clients through all their peaks and valleys of experience, rather than many clients only in the valleys. There are good reasons not to emotionally engage with valley/valley/valley/valley every single day, when you will never get to see people heading upwards towards the peaks again. Also, oftentimes those people who become judges, police officers, and doctors who only has one-off interactions, have self-selected for a job where empathy isn't exactly on the list of requirements. (They were already that way, and then they form a big callous club that self-perpetuates.)

      Sorry Rachel, I totally hope this doesn't insult you! I just don't think that chosing to do a particular job means you are destined to become someone you don't want to be.

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  3. It feels like you're having a couple problems here - the first is your residents' attitude, which does sound bad! But I don't think that you should take what you experience working in an inner city hospital (both in terms of the cases you get, but also the doctors you work with) to be representative of the field as a whole. Not the least because any doctor in an environment like that who feels the way you do is going to go somewhere they feel more comfortable as soon as they can (which, I know, can come a ways down the line). And you're going to be a much better doctor than the residents who are teaching you, I am absolutley positive! (And not just because I'm your friend - because you are super smart, and also capable and sensible, and the likelihood of them being all those things too is pretty low.)

    It also sounds like it's really tough to be in a situation where people aren't being taken care of as much as they should - which is as much (more) a failure of the social net infrastructure in the country as of any individual. It sounds totally awful that this woman wasn't getting that support.

    I don't know if I agree about what should be done - obviously, neither of us really know enough to make the decision about what the ramifications of this should be for the woman and her child. I can't really imagine the State is going to take away her child unless they think it's pretty serious - since it's easier for them to leave the child with her. And the people making those decisions are (hopefully) trained to make them to the best of their ability. But regardless, it's not your job, and it's not a great idea for you to get involved with it, because you aren't qualified (and in this line of work, never will be). Your enthusiasm and heart and knowledge are better poured into what you can help the most people doing - being a doctor.

    On the other hand, I agree that while anyone is in your care, they deserve respect and consideration and care, no matter what their state is. And I am still 100% sure you won't end up one of those doctors who doesn't care.

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  4. It was so nice to run into you at the hospital today, and to hear about your experiences in the third-year clerkships.

    The story you have related above nearly made me cry, as it is one that is so familiar. I've been struggling with the callousness and cynicism of my colleagues, and with other hospital staff members for years.

    Some of us do manage to maintain an attitude of respect towards our patients, even if they may be seeming to make choices that don't seem the wisest to us. It's always unwise to judge and condemn when one doesn't know the context of the life being lived.

    The Chekov quote interests me, as he is one of my favorite authors, but I read him long before I ever thought of becoming a doctor. I know that before I did start my medical training, I was convinced that doctors (and lawyers, and police, and others) were callous, and uncaring, and unable to see the person behind the disease, or criminal act, or whatever defined that person to that professional appraisal. But, as a doctor, now, with some years of experience, I find that the greatest reward that I find in medicine is to get to understand the context of the life my patient lives, and to help them (and me) find the balance in their medical care that fits the life that they are living. The includes choice of medications, or, even, sometimes whether or not medicine is appropriate, and it includes helping them to make peace with family members, improve their home and work circumstances, get involved in their community, find the support structures that may help them to thrive.

    We are not all cold-hearted, and I know that you will never be so heartless. But, it can be emotionally draining at times...

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